Membership Expiration Reminder Emails

New: Membership Expiration Reminder Email Templates

Help members renew on time with automatic email reminders sent before their memberships expire.

Instead of waiting until a membership has lapsed, FlowState can now notify members in advance, reducing missed renewals and helping keep memberships active.

What's New

You can choose to send reminder emails:

• 30 days before expiration

• 14 days before expiration

• 7 days before expiration

• 3 days before expiration

• 1 day before expiration

Enable any combination of these intervals. Each selected interval sends its own reminder email.

Each email can include:

• Customer name

• Member number

• Membership name and SKU

• Membership expiration date

• Days remaining until expiration

• Store name and phone number

• Optional recurring charge amount

For added visibility, every reminder sent is automatically logged as a note in the member's CRM record.

Where to Find It

Configure expiration reminders under:

Settings → Membership → Emails

From there, you can:

• Enable or disable expiration reminders (disabled by default)

• Choose which reminder intervals to send

• Set the daily send time (using the same local-time scheduling rules as the Missing Consent digest)

• Customize the email subject and message

• Choose whether to include the recurring charge amount

• Send a test email before enabling the feature

Why You'll Love It

Keeping members informed before their memberships expire helps reduce unexpected lapses, encourages timely renewals, and reduces the number of expiration-related issues your team must manage. It's a simple way to improve member retention while delivering better customer service.